Legal
Privacy Policy
This policy explains how Ringg processes personal data when you use our website and platform.
Last updated: 31 May 2026
1. Who we are
Ringg (https://www.ringg.io) is the controller of personal data described in this policy, unless stated otherwise.
Contact: hello@ringg.io
Address: Ringg, Netherlands
2. What data we collect
- Account data: email address, password hash, role (business or caller).
- Profile and onboarding data: company details, caller profile, languages, rates, uploads.
- Marketplace data: connection requests, campaign applications, messages metadata.
- Waitlist data: email, selected role, referral/UTM source.
- Technical data: IP address, browser/device data, logs, cookie identifiers.
- Communications: support emails and transactional messages.
3. Why we use your data and legal bases (GDPR Art. 6)
- Contract: to create and operate your account, provide marketplace features, and process connections you request.
- Consent: for waitlist communications, optional analytics cookies, and marketing messages where required.
- Legitimate interests: to secure the platform, prevent abuse, improve product quality, and handle disputes, balanced against your rights.
- Legal obligation: where we must retain or disclose data under applicable law.
4. Cookies and analytics
We use strictly necessary cookies for authentication and security. Analytics cookies are only used if you consent via our cookie banner. See our Cookie Policy for details.
5. Processors and international transfers
We use trusted service providers such as Vercel (hosting), Neon/Vercel Postgres (database), and Resend (email). Where data is processed outside the EEA, we rely on appropriate safeguards such as Standard Contractual Clauses where required.
6. Retention
We keep personal data only as long as needed for the purposes above, including legal, accounting, and dispute requirements. Account data is retained while your account is active and for a limited period afterwards unless deletion is requested earlier, subject to legal retention duties.
7. Your rights
If you are in the EEA or UK, you may have the right to access, rectify, erase, restrict, object, and port your data, and to withdraw consent at any time without affecting prior lawful processing. You may also lodge a complaint with Your local data protection authority in the European Economic Area (EEA) or UK..
To exercise your rights, email hello@ringg.io. We respond within one month, as required by GDPR.
8. Children
Ringg is not intended for users under 18. We do not knowingly collect data from children.
9. Changes
We may update this policy from time to time. Material changes will be posted on this page with an updated date.